Please note: The Microsoft Outlook App for iOS and Android is not permitted for use with FASmail due to privacy concerns. To log into the Outlook Web App, follow the link below:Įmail Setup Documents Supported Programs and Clients - FASmail customers onlyĪutodiscover | How to Open Additional MailboxesĪutodiscover | How to Open Additional Mailboxes You can access your FASmail Email and Calendar using any popular web browser. For eligibility requirements, please refer to the following link: ![]() Please note that this option is available only to eligible Staff and Faculty members who have been approved by an Authorized Departmental FASmail Contact/Administrator. While setup documentation for various Email applications are provided below, we recommend using the Outlook Web App to access your mailbox. The setup documents listed below are step-by-step instructions for configuring your email client to use the UBC Faculty and Staff email (FASmail) service. Please refer to the instructions provided for more details: Without this change, you may encounter difficulties searching for recipient names or accessing the Global Address List (GAL). Select From Device, (removes the account, but keeps the data) or From Device & Remote Data, (removes the account and all the information related to that account).Update Required for FASmail Users on Microsoft Outlook for Mac by May 29, 2023Įffective users who access their FASmail accounts using Microsoft Outlook for Mac must make a simple account settings update to ensure continued secure usage of our directory service. Go to Settings, then select the account you want to delete. ![]() If you can't sign in to an account that you've already added, remove your account, then add it again. If you're not sure which type of email account you have, check with your workplace support team, email provider or Internet service provider (ISP). You can add accounts from Microsoft 365, Exchange Online, Exchange Server (2007 SP2, 2010, 2013), (including Hotmail, Live, and MSN), Gmail, iCloud and Yahoo! Mail. Make sure your email account is supported. I can't sign into the appĬheck your email account and password and try entering your information again. We recommend downloading and installing the Outlook mobile app for easy calendar and email management. For example, if you're having trouble adding an email account to the iOS Mail app, contact Apple Support. If your email account is working fine on a computer, the issue may be with your email app and you'll have to contact their support. See Can't sync calendar and contacts with my phone or tablet if you are having sync issues when setting up your email account for the first time Also make sure that your email app has the correct permissions to access your calendar and contacts. You'll have to add them as an Exchange ActiveSync account. If you set up your email as an IMAP or POP account, your calendars and contacts won't sync. Can't sync calendar and contacts after set up If your email is working on the computer and there is no outage, the issue might be with your email app. You can also check the server status of for outages here. You can learn how to remove your sync partnership and then you'll have to re-add your account. If your or Microsoft 365 work or school account account was syncing with your mobile device before and now it's not, see Fix email sync issues. or Microsoft 365 work or school account account not syncing anymore ![]() See How do I give feedback on Microsoft Office for more information. If you have a feature you'd like to request, please send us your feedback to help us prioritize new features in future updates. I can't find a feature that I need in Outlook If the Outlook mobile app crashes when you open it, clear the browser's cache on your device. In order for you to install the Outlook mobile app you need:Ī mobile device that meets the minimum requirements for the app.Įnough storage space on your device for the size of the app.Ī Wi-Fi or data connection that will allow you to download apps. Learn how to delete or remove phone partnerships using Outlook on the web: Fix email sync issues or remove a device from your Outlook on the web mailbox. If you lost your phone or are trying to reset your sync partnerships, you can remove it from your account. If you have an Microsoft 365 work or school account account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support to resolve issues.įor accounts such as etc., contact Microsoft support. or Microsoft 365 account stopped syncingĬan't sync calendar and contacts after set up
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